App IO

IO allows you to easily and securely interact with many different Italian Public Administrations at the local or national levels by collecting all their services, communications and payments in a single app.

In particular, through IO you can:

•  receive relevant messages and communications from local or national public authorities;
•  remember and manage your deadlines to the Public Administration, adding reminders directly to your personal calendar;
•  receive payment notices with the ability to pay for services and taxes from the app instantly (directly from the message or by scanning the QR code in the paper notice);
•  keep track of your payments to the Public Administration through the history of the operations carried out.

To start using IO, you must register with your SPID credentials or, alternatively, with your Electronic Identity Card (CIE).

Find out how to activate SPID in the Municipality of Trento: https://www.comune.trento.it/Aree-tematiche/Smart-city/Utilita/Attiviamo-SPID-in-Comune

You will be able to log-in easily after you have registered once; in fact, you can access through the PIN you have chosen or by biometric recognition (fingerprint or face recognition), while still maintaining a safe authentication.

The Municipality of Trento has already joined and registered in order to allow communications and make its services accessible via the IO app. In the near future the Municipality plans to start:

•  communications related to PagoPA payments
•  identity card expiration
•  change of residence (the communication will also cover the intermediate stages as well as the conclusion)
•  withdrawal of the electoral card
•  appoints polling station scrutineers
•  all the other online services (gradually)